Samsung Electric Range Recall: Safety Alert and What to Do
Important Safety Notice: Samsung has issued a recall for certain slide-in electric ranges due to a potential fire hazard. This article provides crucial information to help you determine if your range is affected and what steps you should take.
As consumers increasingly embrace eco-friendly alternatives, electric ranges have gained popularity as a replacement for gas stoves. Samsung, a well-known name in home appliances, is now issuing a recall of specific slide-in electric ranges due to a significant safety concern. This recall, announced on August 8, 2024, is in response to a potential fire hazard linked to the range’s knobs.
This article provides comprehensive information on the recall, including affected models, the reason behind the recall, and steps you should take if you own an affected range. Stay informed and ensure your home’s safety by reading the full details below.
Which Samsung Slide-In Electric Ranges Are Included in the Recall?
The recall affects a significant number of Samsung slide-in electric ranges sold in the United States. The United States Consumer Product Safety Commission (CPSC) has identified the following model numbers as being subject to the recall:
- NE58K9430SS/AA
- NE58N9430SG/AA
- NE58R9431SG/AA
- NE58R9431SS/AA
- NE58R9431ST/AA
- NE58F9500SS/AA
- NE58K9500SG/AA
- NE58F9710WS/AA
- NE58K9850WS/AA
- NE58K9850WG/AA
- NE58K9852WG/AA
- NE58H9950WS/AA
- NE58R9311SS/AA
- NE63T8111SG/AA
- NE63T8111SS/AA
- NE63T8311SG/AA
- NE63T8311SS/AA
- NE63BG8315SSAA
- NE63CB831512AA
- NE63BB851112AA
- NE63T8511SG/AA
- NE63T8511SS/AA
- NE63T8511ST/AA
- NE63A8711QN/AA
- NE63BB871112AA
- NE63T8711SG/AA
- NE63T8711SS/AA
- NE63T8711ST/AA
- NE63T8751SG/AA
- NE63T8751SS/AA
If you purchased your Samsung slide-in electric range between May 2013 and August 2024, it may be affected by this recall. These ranges were sold at various retailers across the country and online. Retailers that sold these ranges include:
- Best Buy
- Costco
- The Home Depot
- Lowe’s
- Other appliance stores nationwide
- Samsung.com
It’s crucial to check your range’s model number if you bought it during this timeframe.
Why Is Samsung Recalling These Electric Ranges?
The primary reason for the recall is a potential fire hazard associated with the range’s control knobs. The knobs on the front of these slide-in electric ranges are considered sensitive and can be accidentally turned on. This poses a significant risk as unattended hot burners can quickly escalate into a house fire.
The CPSC highlights that accidental activation can occur due to:
- Children
- Pets
- Adults unintentionally bumping the knobs
Leaving a burner on without supervision creates a serious risk of igniting nearby combustible materials. This recall aims to prevent potential fires and protect consumers.
How to Check If Your Samsung Electric Range is Affected
To determine if your Samsung slide-in electric range is included in the recall, you need to locate its model number and compare it to the list provided above. Here’s how to find the model number:
- Location: The model number is typically found on the inside upper left corner of the oven door. It may also be located inside the storage bin at the bottom of the oven.
- Comparison: Once you locate the model number, carefully compare it to the list of recalled models provided earlier in this article.
- Official Resources: You can also verify your model number on the United States Consumer Product Safety Commission (CPSC) website. The CPSC website provides comprehensive details about the recall.
If your model number matches any of the recalled models, it’s essential to take action immediately to ensure your safety and the safety of your home.
What Should You Do If Your Samsung Electric Range is Recalled?
If your Samsung slide-in electric range is confirmed to be part of the recall, Samsung recommends taking the following steps:
- Contact Samsung: The most important step is to contact Samsung directly. They will provide you with options to remedy the issue.
- Free Repair: Samsung will provide a free set of either knob locks or knob covers. These will help to prevent accidental activation of the burners.
- SmartThings App (for Wi-Fi Enabled Ranges): If your range is Wi-Fi enabled, Samsung suggests enabling the “Cooktop On” notification within the Samsung SmartThings app. This feature sends alerts to your smartphone when a burner is turned on, even if it’s left unattended. This is a proactive measure to detect potential hazards.
- Follow Instructions: Carefully follow all instructions provided by Samsung to install the knob locks or covers correctly.
Taking prompt action is crucial to mitigate the potential fire hazard associated with these ranges. By contacting Samsung and implementing the recommended safety measures, you can help to protect your home and your family.
Staying Safe and Informed
This recall underscores the importance of staying informed about potential safety hazards associated with household appliances. Regularly checking for recalls on your appliances, and taking quick action if needed, helps protect your home and your family. For more information about this and other recalls, visit the CPSC website or contact Samsung directly.